No engine, but still a key
It is easy to assume an electric bike starts from an app. The three main makes sold in the US do not work that way. Each has a physical key or fob that the bike must recognize before it will move, and each uses a mechanical key for at least one lock. What changes from make to make is which key is the important one to protect.
| Make | What starts the bike | Other keys | If you lose them all |
|---|---|---|---|
| Zero | Cut key in a key switch; programmed black keys on the SR/S and SR/F | A yellow key used when programming black keys | Plan on an authorized Zero dealer |
| LiveWire ONE | Hands-free fob, or your five digit PIN | A key for the fork lock and seat latch | PIN still disarms the bike; dealer assigns new fobs |
| Energica Eva | Green ignition key read by the immobilizer | One master key, orange or gray | Contact an Energica dealer |
Zero: black keys and the yellow key
A Zero starts with a physical key in a key switch. On the SR/S, Zero's service manual describes a key programming procedure that uses one yellow key and up to two black keys, and it states that only two black keys can be programmed to one motorcycle. The black keys are the ones you ride with. The yellow key is what makes adding keys possible, and the service manual says a lost yellow key means replacing the key switch, so it belongs at home with the title, not on the ring. Older and smaller Zeros vary by model year.
Zero's owner's manual has a record page for the key code number, next to the VIN and the motor serial number. Fill it in. If you later lose a key, that number and the yellow key are the two things that make the job simpler.
One more Zero-specific point: there is a recall on the key switch harness for the 2023 DSR/X and the 2024 and 2025 DS, DSR and DSR/X, which Zero says may be improperly installed or routed. If the key switch on one of those bikes acts up, have a dealer check the recall before anyone works on the switch.
LiveWire: fob, PIN and a fork lock key
The LiveWire ONE has no ignition key. Its owner's manual says an assigned security fob must be present, or the PIN must be used, before propulsion can be enabled. The fob works hands-free within about 1.5 meters, or 5 feet, and runs on a CR2032 coin cell. If you ride away without it, the display shows NO FOB.
The backup is a five digit PIN made of the digits 1 to 9. The manual tells you to use it if the fob is lost, if its battery is flat, or if something where you parked is interfering with the signal, and it explains how. Record the PIN somewhere other than the bike.
Fobs are assigned to the security system by a LiveWire dealer, only two can be assigned at any one time, and the manual says only a trained LiveWire technician can assign one to a motorcycle. There is also a small mechanical key. The manual says the key supplied with the motorcycle is for the fork lock, which sits in the triple clamp on the right side, and the same key opens the seat latch. The fork lock has a sensor, and the bike will not allow propulsion while it is engaged. That key is a plain lock job if it goes missing.
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Energica: master key and green keys
Energica's Eva owner's manual says the bike comes with a MASTER key, colored orange or gray, in addition to two green ignition keys. The green keys are for riding. The master key is what the manual's procedure for encoding a spare key relies on.
The ignition switch sits below the dashboard and includes a steering lock position, and the seat opens with the ignition key in its own lock, which also gives access to the charging socket. If the immobilizer does not accept a key, the dash shows an immobilizer registration error with an invalid key message. As with other master key systems, losing the master is what turns an ordinary spare into a bigger job, so store it away from the bike.
What a lost key means on an electric bike
It depends on which key is lost and which are left.
Whatever the make, the bike needs to be able to power up for a key or key switch to be tested, so mention the state of charge and whether the dash wakes up. Electric scooters and smaller electric bikes vary too much to generalize, so for those the owner's manual is the place to start.
- One riding key lost, others left: have a spare made and programmed now, while the bike still has a working key and its yellow or master key
- Yellow key or master key lost: the bike still runs on its other keys, but adding keys gets harder, so ask about it before the last riding key goes
- LiveWire fob lost: use the PIN, then have a dealer assign a replacement fob
- Fork lock, seat or key switch damaged, or a key snapped off in a lock: this is mechanical work that can be done where the bike is parked
- Every key gone: expect the dealer to be involved for programming
Before you call
- Make, model and year
- Exactly which keys or fobs you still have, by color
- Your key code number or PIN, if you recorded it
- Whether the bike powers up and roughly how much charge it has
- Photo ID and registration or title
Quick questions
Can I start a LiveWire ONE without the fob?
Yes, with your PIN. The owner's manual describes using the five digit PIN to disarm the security system when the fob is lost or its battery is dead.
What is the yellow key that came with my Zero?
Zero's SR/S service manual uses the yellow key in the procedure for programming black keys to the bike. Keep it at home, because it is part of how new keys are added.
How many keys can a Zero or LiveWire have?
Zero's SR/S service manual says only two black keys can be programmed to one motorcycle. LiveWire's manual says only two fobs can be assigned at any one time.
Can a locksmith help with an electric motorcycle?
For the mechanical side, yes: broken keys, key switches, fork locks and seat locks, plus cutting keys where the model allows. Assigning a LiveWire fob, or starting over on a bike with no programmed keys left, goes through the dealer.
Which key does Energica give you?
The Eva owner's manual lists one master key, orange or gray, and two green ignition keys. Ride with a green key and store the master.
Services that can help
- Motorcycle Key ReplacementNew keys cut by code or from the lock, for all major makes.Details →
- Transponder and Immobilizer Key ProgrammingChip keys and fobs programmed to your immobilizer.Details →
- Motorcycle Ignition Repair and ReplacementSticking, worn or damaged ignitions repaired or replaced.Details →
- Broken Motorcycle Key ExtractionSnapped key removed and a new one cut from the pieces.Details →
Key details by make
Keep reading
- Motorcycle Key Fob and Keyless Ignition ProblemsMost keyless motorcycle problems come down to a weak fob battery, a fob the bike is not reading, a damaged fob or a lost one.
- Lost Motorcycle Master Key, Code Card or Key Tag: What ChangesA master key, code card or master PIN is the item the maker uses to authorize new keys for your bike.
- Motorcycle Immobilizers Explained: HISS, KIPASS and MoreA motorcycle immobilizer is an anti-theft system that only lets the engine start when it recognizes a coded chip in the key or a paired fob.
- Dealer vs Locksmith for a Motorcycle Key: Which to CallFor plain metal keys, broken keys, worn ignitions and many transponder keys, a mobile motorcycle locksmith can usually do the work where the bike sits, often for less.
- Vintage and Classic Motorcycle Keys: Codes, Blanks, WearA key can usually be made for a vintage motorcycle even when no original survives, because these are plain mechanical locks with no chip.
Where we work
- Ventura County
- Santa Barbara and Goleta
- Ventura
- Oxnard
- Thousand Oaks
- Simi Valley
- Camarillo
- Santa Barbara
- Goleta
- All service areas
Sources
- https://www.manualslib.com/manual/3142308/Zero-Sr-S.html
- https://manuals.plus/m/a87f2af2d21eb87717cc4acf1102e20ea2133a965dc73c80be82f940ab2865e4.pdf
- https://zeromotorcycles.com/recall-information
- https://livewire-service.harley-davidson.com/documents/lookup?reference=94001019&locale=en_US
- https://www.manualslib.com/manual/2894620/Energica-Eva-2018.html
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